General FAQs

What is your return policy?

You can return any item within 30 days of purchase.

How long does it take to receive my order?

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 3-7 business days after processing. We offer expedited shipping options at checkout if you need your order sooner.

Are Dr. Bob’s products legal?

Yes, Dr. Bob’s products are derived from hemp and contain less than 0.3% THC, making them legal under federal law in the United States. We comply with all regulations and ensure our products are tested to meet legal standards. However, we advise checking your local laws, as CBD regulations can vary by state and country.

How can I contact Dr. Bob’s customer service?

Our customer service team is here to help! You can reach us via email at bob@drbobs.com or by filling out the contact form on our website. We aim to respond to all inquiries within 24 hours on business days. If texting works better for you, text us at (989) 278-8766.

What payment methods do you accept?

Dr. Bob’s accepts all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments via PayPal for your convenience. All transactions are secure and encrypted to protect your information.

Product FAQs

What are Cannabinoids?

Cannabinoids are naturally occurring compounds in the cannabis plant, each offering unique properties and potential benefits. Dr. Bob’s products harness these compounds, including CBD for stress relief, CBG for mood balance, CBN for sleep, HHC for mild psychoactive effects, and Delta-8 THC for relaxation.

How Do I Choose the Right Delivery Method?

Choosing the right delivery method is essential for desired effects. Tinctures, absorbed under the tongue, provide quick relief, while topicals are ideal for localized, time-released treatment through the skin.

What is the Correct Dosage for CBD Tinctures?

Start with a low dose and gradually increase to find your optimal amount. Dosage guidelines suggest 1-6 mg of cannabinoids per 10 pounds of body weight, but paying attention to your body’s response is key.

What Makes Dr. Bob’s CBD Tinctures Unique?

Dr. Bob’s tinctures offer rapid activation within 15-30 minutes, enhanced absorption directly into the bloodstream, and a comprehensive blend of cannabinoids, terpenes, and flavonoids for maximum benefit.

What Ingredients Are Used in Dr. Bob’s Products?

Dr. Bob’s products are crafted with high-quality, natural ingredients, including a blend of cannabinoids like CBD, CBG, CBN, HHC, and Delta-8 THC. We prioritize organic and sustainably sourced components to ensure purity and efficacy.

How Are Dr. Bob’s Products Made?

Our products are made using state-of-the-art extraction methods to obtain pure cannabinoids, followed by careful formulation by experts to maximize therapeutic benefits. Every batch undergoes rigorous third-party testing for quality and consistency.

Are your products tested for quality and safety?

Absolutely. At Dr. Bob’s, quality and safety are our top priorities. All our products undergo rigorous third-party lab testing to ensure they meet our high standards for potency, purity, and safety. You can view the lab results for your product by scanning the QR code on the packaging or visiting our website.

Cannabinoids FAQs

What is CBD (Cannabidiol)?

CBD, short for cannabidiol, is a naturally occurring compound found in the hemp plant. Unlike THC, CBD is non-psychoactive, meaning it does not produce the "high" associated with marijuana. CBD is popular for its potential to support relaxation and overall well-being.

What is CBG (Cannabigerol)?

CBG, or cannabigerol, is another cannabinoid found in hemp. Often referred to as the "mother cannabinoid," CBG is the precursor from which other cannabinoids, like CBD and THC, are synthesized in the plant.

What is CBN (Cannabinol)?

CBN, or cannabinol, is a cannabinoid that forms as THC ages and oxidizes. While it is present in only trace amounts in fresh hemp, it can be extracted and concentrated for use in products. CBN is often explored for its potential calming properties and is frequently included in products designed for nighttime use.

What is HHC (Hexahydrocannabinol)?

HHC, or hexahydrocannabinol, is a lesser-known cannabinoid that is derived from hemp. It is a hydrogenated form of THC, which means it has a slightly different chemical structure. HHC is being studied for its unique properties, and although it is a relatively new cannabinoid on the market.

What is Delta-8 THC?

Delta-8 THC is a cannabinoid found in hemp that is similar to the more common Delta-9 THC, but with some differences in its chemical structure. Delta-8 THC is known for producing a milder psychoactive effect compared to Delta-9 THC, making it a popular choice for those looking for a more subtle experience.